Date with Nurses
I went to EMAS HQ last Friday for a session with a Nurse in the Control Room. The Nurse assigned to me was ill, so I got to observe a couple of other Nurses. The 7pm to 12am shift was interesting and beneficial. As an observer, I was allowed to see how they take and make calls to people requiring ambulance services.
One obvious benefit from the date is getting confused. I tried to map the flow of information that from a 999 call to the Emergency Care Practitioner (ECP). But I wasn't satisfied with what I have. I now have more questions than when I start. Additionally, I was overwhelmed by the different systems, titles/positions, and possible scenarios. So, a second sit in would help me to clarify a few things.I spoke to the Control Room manager and mentioned to her that I want to come again. She said it would be fine.
Confusion asides, I have a better understanding of the 'other side' of the ECP work. If the systems works as it should be, then the ECPs would have a lesser (mental) workload in terms of making decision about the severity of the patients' condition.
One obvious benefit from the date is getting confused. I tried to map the flow of information that from a 999 call to the Emergency Care Practitioner (ECP). But I wasn't satisfied with what I have. I now have more questions than when I start. Additionally, I was overwhelmed by the different systems, titles/positions, and possible scenarios. So, a second sit in would help me to clarify a few things.I spoke to the Control Room manager and mentioned to her that I want to come again. She said it would be fine.
Confusion asides, I have a better understanding of the 'other side' of the ECP work. If the systems works as it should be, then the ECPs would have a lesser (mental) workload in terms of making decision about the severity of the patients' condition.
Comments
I would like to hear more on the deployment of the 999 emergency services. Will be in contact about it.